ISBN: | 0072857056 (alk. paper) |
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ISBN: | 0073196886 (CD-ROM) |
编目源: | DLC DLC DLC |
个人名称: | Futrell, Charles. |
题名: | ABC's of relationship selling through service / Charles M. Futrell. |
版本说明: | 8th ed. |
出版发行项: | New York : McGraw-Hill/Irwin, c2005. |
载体形态: | xxii, 548 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.) |
丛编说明: | The McGraw-Hill/Irwin series in marketing |
书目附注: | Includes bibliographical references (p. 531-534) and index. |